Terms and Conditions

Welcome to the website of Innovation Thru Energy Co., Ltd. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making any purchases or using our services. If you do not agree to these terms, please refrain from using our website.

1. About Us

Innovation Thru Energy Co., Ltd (“we,” “our,” or “us”) operates this website to provide and sell online products, including our IceBattery products. Our head office is located at:

– Address: Head Office: Shin-Marunouchi Building 10F, 1-5-1 Marunouchi, Tokyo 100-6510, Japan
– Email: info@ithrue.com
– Phone: +81-3-6206-3101

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy and Shipping Policy, which are incorporated herein by reference.

2. Product Information and Availability

We strive to provide accurate and up-to-date information about our products, including specifications, pricing, and availability. However, we cannot guarantee that all product details are error-free or that products will always be in stock. Prices, availability, and specifications are subject to change without notice.

We reserve the right to modify or discontinue any product, service, or feature offered on our website at any time.

3. Ordering and Payment

When you place an order on our website, you agree to provide accurate and complete information, including your shipping and billing details. You are responsible for ensuring that the payment information you provide is valid and accurate.

We accept a variety of payment methods, including credit cards and other forms of electronic payment. All payments are processed through secure third-party payment processors. By submitting an order, you authorize us to charge the applicable amount to the payment method provided.

Once your order is received, you will receive an order confirmation email. We will process and ship your order according to our Shipping Policy. We reserve the right to cancel any order if we suspect fraudulent activity or if there is an issue with the product or payment.

4. Shipping and Delivery

Please refer to our shipping policy for detailed information on shipping methods, delivery times, and associated costs.

While we aim to deliver orders promptly, we are not responsible for delays caused by circumstances outside our control, such as natural disasters, shipping carrier delays, or customs procedures.

5. Returns and Exchanges

Our return and exchange policies are outlined in our Exchanges and Returns Policy. Please review it before making a purchase to ensure that you understand the conditions under which returns and exchanges are accepted.

6. Pricing and Taxes

All prices on our website are listed in Japanese Yen (JPY) unless otherwise specified. Applicable taxes, including sales tax or value-added tax (VAT), will be added to the price at checkout, depending on your location.

Shipping fees, customs duties, or import taxes for international orders are the responsibility of the customer and will be added to your order total as applicable.

7. Intellectual Property

The content, design, layout, and graphics on this website, including text, logos, and images, are the property of Innovation Thru Energy Co., Ltd. and are protected by intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from this website without our express written permission.

8. User Conduct

When using our website, you agree to comply with all applicable laws and regulations. You may not use our website to:

– Engage in any illegal, harmful, or fraudulent activity.
– Upload, transmit, or distribute viruses, malware, or other harmful content.
– Use automated scripts or bots to collect or harvest data from the website.
– Interfere with or disrupt the operation of the website or servers hosting it.

We reserve the right to terminate or suspend your access to the website at our discretion if we believe you have violated these terms.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Innovation Thru Energy Co., Ltd. is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, even if we have been advised of the possibility of such damages. This includes but is not limited to damages for loss of profits, data, or business interruptions.

Our total liability for any claim related to the products or services provided by us will be limited to the amount you paid for the specific product(s) giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Innovation Thru Energy Co., Ltd, its affiliates, officers, directors, employees, and agents from any claims, losses, or damages, including reasonable attorney’s fees, arising out of or in connection with your use of our website or violation of these Terms and Conditions.

11. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Japan. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.

13. Modifications to Terms and Conditions

Innovation Thru Energy Co., Ltd reserves the right to modify or update these Terms and Conditions at any time without notice. Any changes will be posted on this page, and the updated date will be reflected at the top of this page. By continuing to use our website after any changes are made, you agree to be bound by the revised Terms and Conditions.

Effective Date: 11th November. 2024

Thank you for choosing Innovation Thru Energy Co., Ltd! We look forward to serving you.